Refund policy
Return & Refund Policy
We want you to be happy with your Glide Mats purchase. If you have a question or concern about your order, please contact us first. We may be able to help resolve the issue quickly.
Returns
We accept returns within 30 days of delivery. Items must be returned in their original condition and original packaging.
Please contact us before sending a return so we can provide return instructions. For returns not related to a damaged, defective, or incorrect item, the customer is responsible for return shipping costs.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and keep the item and its original packaging. We may ask for photos or additional information to help us determine the best resolution.
Refunds
Once your return is received, approved refunds will be issued to your original payment method. Original shipping charges, if any, are non-refundable unless the return is due to an error on our part.
Contact Us
For returns or questions about your order, please contact us at support@glidemats.com.